New Hours for DNR

The Wisconsin Department of Natural Resources says it's expanding counter service hours across the state.  Story from the WDNR website.

MADISON – The Department of Natural Resources is beginning to roll out expanded over-the-counter service hours at a number of service centers statewide. When complete later this winter, hours will be increased 40 percent statewide.

Hour changes will be phased in center by center as staff is fully trained and ready to help customers. Please check with the DNR’s Call Center at 1-888-WDNRINFo (1-888-936-7463) or service center pages of the DNR website to confirm when new hours for your local center will start.

“Excellent customer service is a top priority for DNR. Having many of our centers open only two or three days a week made it tough for our customers to know when to come in. These changes assure customers will be able to get help at predictable hours, five days a week,” said DNR Secretary Cathy Stepp. “By making some internal adjustments, we are able to improve our customer service, and make our knowledgeable, friendly staff more available to help you."

Full Story DNR to expand counter service

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